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Technical Support

We’re here to help you through online and phone assistance.


Looking for help with your laser system?

There are many easy ways to contact our Technical Support Team:

Epilog Laser Distributors

Company Address Phone Website
Alfex Laser
Melbourne
10 Northgate Drive
Thomastown VIC 3074
Australia
1300 20 15 10

International:
(+61) 03 9359 0688
www.alfexlaser.com.au
Alfex Laser
Sydney
Unit 2, 66 Riverside Road
Chipping Norton NSW 2170
Australia
1300 20 15 10

International:
(+61) 03 9359 0688
www.alfexlaser.com.au
Alfex Laser
Brisbane
13/49 Bellwood Street
Darra QLD 4076
Australia
1300 20 15 10

International:
(+61) 03 9359 0688
www.alfexlaser.com.au
Alfex Laser
Perth - c/o Graphic Art Mart WA
20 Brennan Way
Belmont WA 6104
Australia
1300 20 15 10

International:
(+61) 03 9359 0688
www.alfexlaser.com.au

Contact our Applications Lab:

Click here or call us +1 303-277-1188. We’ll work to answer your questions. Once we’ve determined laser testing is in order, samples can be submitted for testing.

To help us test, we’ll ask you to send us:

  • A brief description of shape, size and location of mark
  • Graphics or logos are welcome, just make sure they’re of high resolution
  • A few extra blanks (if possible) to fine tune the application
  • We’ll put together an extensive report to send back with your parts that discusses the techniques we used to mark the parts, our machine recommendation, and much more

Please send samples for testing to our Applications Lab:

Epilog Laser Applications Lab
16100 Table Mountain Parkway, Suite 300
Golden, CO 80403